What is Freedom to Speak Up?
Freedom to Speak Up is about encouraging a positive culture where people feel they can speak up and their voices will be heard, and their suggestions acted upon.
- Speaking up protects patient safety and improves the lives of workers
- When things go wrong, we need to make sure that lessons are learnt and things are improved
- If we think something might go wrong, it’s important that we all feel able to speak up so that potential harm is prevented
- Even when things are good, but could be even better, we should feel able to say something and should expect that our suggestion is listened to and used as an opportunity for improvement
About the Freedom to Speak Up in Healthcare in England programme
This training is for everyone wherever they work in healthcare and explains in a clear and consistent way what speaking up is and its importance in creating an environment in which people are supported to deliver their best. It will help you understand the vital role you can play and the support available to encourage a healthy speaking up culture for the benefit of patients and workers.
The training is divided into three parts.
- Speak Up: Core training is for all workers including volunteers, students and those in training, regardless of their contract terms and covers what speaking up is and why it matters. It will help learners understand how to speak up and what to expect when they do.
- Listen Up: This training for all line and middle managers and is focussed more on listening up and the barriers that can get in the way of speaking up.
- Follow Up: This training is aimed at all senior leaders including executive board members (and equivalents), Non-Executive Directors, and Governors to help them understand their role in setting the tone for a good speaking up culture and how speaking up can promote organisational learning and improvement.
Access the programme via Health Education England’s e-Learning for Healthcare: https://www.e-lfh.org.uk/programmes/freedom-to-speak-up/
Freedom to Speak Up Guardians
Your Freedom to Speak Up Guardians at the CCG are:
Mary Mansfield, Freedom to Speak up Guardian/Deputy Director of Nursing mary.mansfield3@nhs.net
Jackie Channel, Freedom to Speak up Guardian/ Head of Safeguarding jackie.channell@nhs.net
Angela McDonald, Freedom to Speak up Guardian/Quality Support Officer angela.mcdonald8@nhs.net
Raman Johal, Freedom to Speak up Champion/Communications & Involvement Manager raman.johal@nhs.net
